Frequently Asked Questions
I like buying things online, it's just more convenient, but is it safe to buy my glasses and contact lenses online?
Buying online certainly has an element of convenience. However, when you buy online, you are simply buying a product. When you purchase a product from your eye care physician, you are purchasing a product as well as a service. You are ensured that, should you have a problem or concern, you will have a person right there to help answer all of your questions, face to face. There is no fighting through voice prompts, frustrating waits on hold, and potentially long delays if a return is necessary. Though it has not been proven to be unsafe to order online versus through your doctor, there is certainly the potential for more headaches and errors especially in the ordering process.
